Terms and Services
Velvet Iris Productions**
Last updated: December 2025
Welcome to Velvet Iris Productions (“we,” “us,” or “our”). By accessing our website or using our services, you agree to the following Terms of Service (“Terms”).
Please read these Terms carefully before using our website or engaging our production services.
If you do not agree with these Terms, please do not use our website or services.
1. Acceptance of Terms
By using our website, contacting us, submitting project details, or booking services with Velvet Iris Productions, you acknowledge that you have read, understood, and agree to be bound by these Terms.
2. Services Provided
Velvet Iris Productions offers:
- Video production
- Film and commercial production
- Audio and sound design services
- Editing and post-production
- Creative consulting
- Scriptwriting and development
- Related digital media services
Service details, timelines, and deliverables are agreed upon in writing through:
- Proposals
- Contracts
- Statements of work
- Email confirmations
No service is considered confirmed until we provide written acceptance.
3. Quotes, Estimates & Proposals
Any quote or estimate provided by us:
- Is valid for 30 days unless otherwise stated
- Is based on the information provided at the time
- May change if project scope or requirements change
We reserve the right to modify pricing if the project expands beyond the initial agreement.
4. Booking, Deposits & Payments
A. Deposits
Most projects require a non-refundable deposit to begin work or hold dates.
The specific deposit amount will be outlined in your proposal or contract.
B. Payment Terms
Unless otherwise stated:
- 50% deposit of the quote upfront
- Remaining 50% due upon delivery of the final product
- For shorter projects, 100% may be due upfront
Payments must be made via approved methods (e.g., bank transfer, e-transfer, credit card, PayPal, etc.).
C. Late Payments
Invoices not paid by the due date may incur:
- Late fees
- Interest charges
- Suspension of work
- Delays in delivery
We reserve the right to withhold final files until payment is made in full.
5. Cancellation & Rescheduling
A. Client-Initiated Cancellation
If you cancel a booking:
- Deposits are non-refundable
- Additional fees may apply if work has already begun
- Rescheduling may be allowed depending on availability
B. Production Day Cancellations
If production is canceled within 72 hours of the scheduled date, you may be responsible for:
- Crew costs
- Location fees
- Equipment rentals
- Other expenses incurred
C. Our Right to Cancel
We may cancel a booking due to:
- Unsafe conditions
- Unforeseen emergencies
- Non-payment
- Violations of these Terms
If we cancel for reasons unrelated to client conduct, deposits may be refunded.
6. Intellectual Property & Usage Rights
A. Our Rights
Unless otherwise agreed in writing, Velvet Iris Productions retains:
- All raw footage
- All project files
- All intellectual property created during production
B. Client Rights
Clients receive a license to use the final delivered content for the purpose specified in their agreement (e.g., marketing, social media, commercial use).
Ownership is not transferred unless explicitly stated in a written contract.
C. Portfolio Use
We reserve the right to display completed work in:
- Portfolios
- Showreels
- Social media
- Promotional materials
If your project contains sensitive or confidential material, please notify us before production.
7. Client Responsibilities
You agree to:
- Provide accurate information and project materials
- Secure all necessary permissions (locations, talent releases, music rights, brand usage, etc.) unless agreed otherwise
- Ensure safety and cooperation on set
- Review drafts and provide feedback in a timely manner
Delays resulting from missing materials, approvals, or lack of communication may impact timeline and cost.
8. Revisions
Many projects include a set number of revisions (e.g., 1–3 rounds), defined in your proposal or contract.
Additional revisions may incur fees.
Revisions do not include:
- New concepts
- Major structural changes
- New footage or re-shoots
- Add-ons not included in the original agreement
9. Limitations of Liability
To the fullest extent permitted by law, Velvet Iris Productions is not liable for:
- Loss of profits or revenue
- Delays caused by technical issues, weather, miscommunication, or third parties
- Loss or corruption of digital files beyond our control
- Any indirect, incidental, or consequential damages
Our maximum liability is limited to the amount paid for the specific project.
10. Third-Party Services
Our website and services may integrate with or link to third-party platforms such as hosting services, payment processors, scheduling tools, or embedded media.
We are not responsible for:
- The content
- Policies
- Security
- Practices
of third-party websites or services.
11. Website Use
You agree not to:
- Use the website for unlawful purposes
- Attempt to breach security features
- Scrape or copy content without permission
- Interfere with the functionality of the site
We may restrict access to the website if misuse is detected.
12. Confidentiality
We will treat client materials, scripts, and project details as confidential unless:
- Permission is given to share
- Required by law
- Already publicly available through no action of ours
13. Termination
We may terminate access to our website or decline service if:
- Terms are violated
- Payment is not made
- Abuse or inappropriate behavior occurs
Upon termination, all outstanding payments remain due.
14. Governing Law
These Terms are governed by the laws of Ontario, Canada, without regard to conflict-of-law principles.
Any disputes will be resolved in the courts located in Ontario.
15. Changes to These Terms
We may update these Terms at any time.
The updated version will be posted on this page with a revised “Last updated” date.
By continuing to use our website or services, you agree to any changes.
16. Contact Us
If you have questions about these Terms, please contact us:
Velvet Iris Productions
Port Colborne, ON
Email: [email protected]