Privacy Policy

Velvet Iris Productions

Last updated: December, 2025

Velvet Iris Productions (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit a project inquiry, or use any of our digital services.

By using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information in the following ways:

A. Personal Information You Provide

When you interact with our website or services, you may voluntarily provide:

• Your name
  
  
• Email address
  
  
• Phone number
  
  
• Company name
  
  
• Project or service details
  
  
• Files or references you upload
  
  
• Payment information (processed securely by third-party providers)
  
  
• Booking or scheduling details
  
  

B. Automatically Collected Information

When you visit our site, we may automatically collect:

• IP address
  
  
• Browser type
  
  
• Operating system
  
  
• Pages visited
  
  
• Time spent on the site
  
  
• Device type
  
  
• Referring website
  
  

We use analytics tools such as Google Analytics to help us understand how visitors use our website and improve user experience.

C. Cookies & Tracking

We may use:

• Cookies
  
  
• Pixels
  
  
• Web beacons
  
  
• Log files
  
  

These technologies help us:

• Improve website functionality
  
  
• Analyze traffic
  
  
• Support marketing and retargeting
  
  
• Remember user preferences
  
  

You can disable cookies in your browser settings at any time.

2. How We Use Your Information

We use the information collected to:

• Respond to inquiries
  
  
• Provide quotes, proposals, and project updates
  
  
• Process payments securely through third-party processors
  
  
• Manage bookings and consultations
  
  
• Send newsletters or marketing communications (you may unsubscribe at any time)
  
  
• Improve user experience and website functionality
  
  
• Ensure website security
  
  
• Maintain internal business records
  
  

We do not sell, rent, or trade your personal information.

3. How We Share Your Information

We may share your information only in the following situations:

A. Service Providers

We work with trusted third-party vendors who assist with:

• Website hosting
  
  
• Analytics
  
  
• Payment processing
  
  
• Email marketing
  
  
• Booking/scheduling
  
  
• Cloud storage
  
  
• Customer communication
  
  

These providers process your data on our behalf and are required to keep it confidential.

B. Legal Compliance & Protection

We may disclose information if required to:

• Comply with applicable laws
  
  
• Respond to legal requests
  
  
• Protect the safety or rights of our business, clients, or users
  
  

C. Business Transfers

In the event of a business merger, sale, or restructuring, user information may be transferred as part of that process.

4. Data Security

We implement reasonable administrative and technical measures to protect your information from:

• Unauthorized access
  
  
• Alteration
  
  
• Disclosure
  
  
• Destruction
  
  

However, no method of internet transmission is completely secure. You submit data at your own risk.

5. International Data Transfers

If you access our website from outside Canada, your information may be transferred to and processed in other countries with different data protection laws. By using our website, you consent to this processing.

6. Your Rights

Depending on your region (Canada, EU/EEA, UK, California, and others), you may have the right to:

• Request access to your personal data
  
  
• Request correction or deletion
  
  
• Request a copy of your information
  
  
• Opt out of marketing communications
  
  
• Restrict or object to certain data uses
  
  

To exercise these rights, contact us at:
[email protected]

7. Third-Party Links

Our website may include links to third-party websites or embedded content (such as YouTube or Vimeo videos).
We are not responsible for the privacy practices or content of those external sites.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Velvet Iris Productions
Port Colborne, ON
Email: [email protected]